FAQ
Frequently Asked Questions
Frequently Asked Questions

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What is Gap Core?
Gap Core is a Core Banking Application (CBA) designed to provide financial institutions, fintech companies, and other businesses with a robust, scalable, and fully digital banking solution. It supports core banking operations such as account management, loan processing, payments, and financial reporting.
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Who is Gap Core designed for?
Gap Core is built for banks, microfinance institutions, digital lenders, fintech companies, cooperatives, and other financial service providers looking to streamline their banking operations and enhance customer experience.
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How does Gap Core differ from other core banking solutions?
Gap Core is cloud-based, API-driven, and highly customizable, allowing businesses to tailor the platform to their specific needs. It integrates seamlessly with third-party services such as payment gateways, credit bureaus, and mobile wallets.
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What core banking functions does Gap Core support?
Account management (savings, current, fixed deposit) Loan management (origination, disbursement, repayment tracking) Payment processing (local and international transfers, mobile money integration) Treasury & liquidity management Regulatory reporting and compliance
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Can Gap Core integrate with our existing systems?
Yes, Gap Core is API-first, making it easy to integrate with existing CRM, ERP, and other third-party financial systems.
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Does Gap Core support multi-currency and multi-branch operations?
Yes, it supports multi-currency transactions and multi-branch management, allowing financial institutions to operate seamlessly across different regions.
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Is Gap Core secure?
Absolutely. Gap Core follows strict security protocols, including data encryption, multi-factor authentication (MFA), and regular compliance checks with global security standards.
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How long does it take to implement Gap Core?
Implementation time varies depending on business requirements, but a standard deployment takes between 4 to 12 weeks.
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What kind of support does Gap Core offer?
We provide 24/7 technical support, dedicated account managers, and training to ensure smooth operations.
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Can Gap Core be customized to our specific needs?
Yes, Gap Core is highly flexible and can be tailored to meet your institution’s unique requirements.
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What is the pricing model for Gap Core?
Gap Core offers a subscription-based pricing model with tiered plans based on the number of users, transactions, and features required. Custom enterprise pricing is available for large-scale deployments.
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Are there any hidden costs?
No, our pricing is transparent, covering implementation, hosting, and support. Additional fees apply for extra customizations or third-party integrations.
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Does Gap Core offer a trial or demo?
Yes, we offer a free demo and trial period for businesses to evaluate the platform before making a commitment.
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Does Gap Core comply with local and international banking regulations?
Yes, Gap Core is designed to comply with CBN (Central Bank of Nigeria) regulations, as well as international banking standards such as ISO 27001, PCI DSS, and AML/CFT compliance.
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How does Gap Core handle regulatory reporting?
Gap Core automates regulatory reporting with pre-built templates that align with CBN and other financial regulatory requirements.